When Your Actions Surprise People — and Provoke Blowback



HBR Learning

Difficult Interactions Course

Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Difficult Interactions. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.

Learn how to resolve those inevitable workplace conflicts.



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